Add follow-ups every time you speak with the client. It is shown on the right side of the page. You can also assign tags to quickly identify your interested or non-interested leads.
You can view the latest follow-up on a query in the queries listing page itself under the "In Progress" tab.
Add New Follow-ups
On a query details, you can all the follow-ups for this query as shown in the figure bellow.
Add Comment to add a follow-up comment to this query. Provide a descriptive text for the followup and click
Save to save these details.
To recieve reminders regarding your follow-ups, you should set a
Due Date and time when adding a follow-up. You will
recieve a email for follow-up reminder, 30 minutes prior to the due date and time.
Similar to follow-ups, you can attach
Tags to a query. Tags allows you to categories and filter queries easily. You
can add tag(s) from the query details page from the tags ui in the header section. Click on pencil icon to add or remove
tags from a query.